24/7 Support for Every Short Term Rental Stay

Guests text and call us, you never have to stress or scramble for support.

Lockouts • Leaks • No Heat • Power Outage • Appliance Failure • And More


Guests text StayGuard → Handyman dispatched in 30 mins or less
Guest issue addressed ✓

Just $12 a month

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How it works

Share the StayGuard number with guests at check-in
Guest text StayGuard during an emergency
Handyman dispatched within 30 mins
We stabilize all issues and keep you informed
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What we cover

Lockouts
Restore access quickly so guests can enter and settle in.

Water leaks
Shut off sources, contain water, and prevent further damage.

No heat or AC
Deploy temporary solutions such as space heaters or fans and perform rapid troubleshooting.

Power issues
Reset breakers and address basic electrical disruptions to restore functionality.

Internet outages
Reset equipment and provide temporary connectivity using mobile hotspot backups.

Safety-related issues
Stabilize hazards that could put guests at risk, such as unsecured fixtures above sleeping areas.

We stabilize and support guest emergencies during active stays so guests remain safe, comfortable, and able to complete their visit, protecting your reviews and revenue.

Issues requiring permanent repair or replacement, including full HVAC replacement or major plumbing work, are escalated to the appropriate specialist and handled outside of StayGuard’s emergency stabilization scope.

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Who We’re Building For

Many hosts have demanding careers and invest in short-term rentals for the financial upside and tax advantages. Reviews matter, but being on call 24/7 is not sustainable, and handing day-to-day emergencies to a full-service property manager often comes at the cost of control, tax benefits, and a meaningful share of earnings.

StayGuard is built for hosts who want reliable protection without giving up control

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  • “I was traveling internationally and got a message that a guest had no heat as my HVAC had an issue. Normally I would have been scrambling across time zones. With StayGuard, I saw the issue had already been addressed and the guest was taken care of. That peace of mind alone is worth it.”

    — Mai H.

  • “We already had a trusted handyman. StayGuard helped us onboard him so guests could text directly and issues could be handled through one system. It gave us automation and coverage without changing who we work with.”

    — Georg B.

  • “When a guest was locked out, they texted StayGuard and help was dispatched immediately. I could see the response and status updates in real time through SMS, which took the anxiety out of the situation entirely.”

    - Jessica C.